Delivery of Restricted Goods

Alcohol is considered a restricted good. We are unable to leave restricted goods unattended at an address, and or if there is no one aged 18 years or older to receive the delivery we will not leave it.

Alcohol purchases must be signed for by someone who is aged 18 years or older.

In order to take delivery, valid and current identification must be shown to the person/s delivering the goods.

This identification must include the following:
1. Full name
2. Date of birth
3. Photo
4. Signature

Delivery Costs

A Standard delivery charge of $8.80 will apply on all orders in New Zealand

Courier deliveries should arrive within 5 working days and ensures that your parcel can always be tracked. Please note the following

Delivery days

Deliveries will be made Monday to Friday.

Please note, no deliveries will be made on Good Friday, Easter Monday, Christmas Day, or before 1pm on Anzac day. It is illegal for us to trade on these days.

Delivery delays

Ranui Essentials will endeavour to deliver all normal orders within a reasonable time. However, you accept that delays may arise in some circumstances.

Returns and Cancellation

If you are unhappy with your purchase, please contact us at shop@ranuiessentials.co.nz that we may be able to attempt to remedy the issue.

You will receive a full refund if you cancel your order before it leaves our premises.